Standard orders are typically processed between 1-3 business days and shipped using the method of your choice. All shipments are sent using Canada Post.

We do our very best to keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.

US Orders: Dalisay is not responsible for any customs fees, duties or local taxes incurred on US shipments. These are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. We are required by customs authorities to declare the value of all parcels. Please note that if you are shipping gifts, the cost of the item will be included on the customs form on the outside of the parcel.

Tax: Canadian orders are subject to applicable provincial tax. Orders outside of Canada are not required to pay Canadian taxes.

Please note, with all shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us.